WSI Wins ClearlyRated’s 2020 Best of Staffing Client Diamond Award

WSI Staffing Blog - wsi wins clearlyrated 2020 best of staffing

Diamond Award winners have won the Best of Staffing Award for at least 5 years in a row, consistently earning industry-leading satisfaction scores from their clients.

KALAMAZOO, MI – February 18, 2020 Workforce Strategies, Inc. (WSI), a leading staffing agency in Michigan, Indiana, and Ohio, announced today that they have won Best of Staffing Client Diamond Award for providing superior service to their clients for at least five consecutive years.

In cooperation with presenting sponsor, CareerBuilder, and gold sponsors Indeed and Glassdoor, ClearlyRated’s ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of winning agencies are 3.3 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies. 

Winners who earned the Diamond Award distinction have won the Best of Staffing Award for at least five years in a row, consistently earning industry-leading satisfaction scores from their clients. WSI received satisfaction scores of 9 or 10 out of 10 from 90.2% of their clients, significantly higher than the industry’s average of 24%.

“Our teams work hard every day to make client satisfaction a priority and we are proud and honored to be recognized for our efforts in this way. Utilizing state-of-the-art marketing and branding initiatives along with an intense focus on measuring our impact on key performance indicators that benefit our clients is our differentiator” WSI President/CEO, Jeffrey O’Brien said.

“Now more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with,” said ClearlyRated’s CEO Eric Gregg. “This year’s Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction, but taking action on the feedback. I couldn’t be more proud to showcase these industry leaders alongside feedback from their actual clients and candidates on ClearlyRated.com and applaud them for their commitment to making improvements at their respective firms!”

Here’s what clients are saying about WSI: 

Jennie Negri, AbsoluteAire: “We’ve absolutely loved working with WSI. The market is tough right now finding qualified candidates but you wouldn’t even know that working with WSI. So many fantastic candidates have been sent to us. Working with WSI’s staff has been amazing. “

Angie Lynch, KENCO Logistical Services: “Great communication and understanding…very in tune with my company’s needs.”  

Greg Kapus, Edwards Garment: “WSI has been a great business partner and brings people into our facility that fit our culture and consistently exceed in productivity. “

Steve Clement, Denso Air: “The local representatives have set themselves apart from other agencies by taking the time to bring people to the plant and have individuals view the specific areas they will be working in. There are few, if any, individuals who are surprised by any of the expectations. ” 

Alex Carter, Carter Associates: “I would recommend them to anyone with staffing needs.”

About WSI

You know how they say actions speak louder than words? WSI is an award-winning staffing and recruiting firm because we understand the power of a positive and fulfilling workplace. We live and breathe it every day, and love helping others experience it too. Headquartered in Kalamazoo, Michigan, WSI also has offices in Battle Creek, Grand Rapids, and Sturgis, Michigan, northern Indiana, and central Ohio. Learn more about us at www.wsitalent.com.

About ClearlyRated

Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.

About Best of Staffing

ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.

WSI Celebrates National Staffing Employee Week

WSI Staffing Blog - WSI CELEBRATES NATIONAL STAFFING EMPLOYEE WEEK

WSI Honors Contributions of Temporary, Contract Employees to Michigan, Ohio, and Indiana’s Economy

Celebrations Planned for National Staffing Employee Week, Sept. 16–22

Kalamazoo, MI, September 16, 2019—WSI, based in Kalamazoo, is joining staffing agencies from across the nation in celebrating National Staffing Employee Week, Sept. 16–22. Founded by the American Staffing Association, this commemorative week honors the millions of temporary and contract employees working for U.S. staffing agencies each week.

In Michigan, Ohio and Indiana alone, 380,200 temporary and contract employees work in the staffing and recruiting industry every week. These positions are across industry sectors and professions, and the majority are full-time. These jobs also can lead to permanent work, according to ASA research.

“National Staffing Employee Week salutes the temporary and contract employees who contribute to the economy of Michigan, Ohio, Indiana, and that of the entire nation,” said Erica Bohms, Director of Staffing Operations with WSI. “WSI is proud to be part of an industry that provides jobs to employees and flexible workforce solutions to businesses and contributes to the economy.”

So, how are we showing our appreciation? WSI is celebrating National Staffing Week by holding gift card giveaways, delivering snacks to associates during their breaks, sending “thank you” notes, announcing Associates of the Year, and more.

To learn more about WSI, visit https://www.wsitalent.com/staffing-solutions/.

To learn more about the staffing and recruiting industry in Michigan, visit americanstaffing.net.

WSI wins ClearlyRated’s 2019 Best of Staffing® Client Diamond Award

Diamond Award winners have won the Best of Staffing Award for at least 5 years in a row, consistently earning industry-leading satisfaction scores from their clients.

KALAMAZOO, MI – MARCH 25, 2019 – Workforce Strategies, Inc. (WSI), a leading staffing agency in Michigan, Indiana, and Ohio, announced today that they have earned ClearlyRated’s Best of Staffing® Client Diamond Award after winning the Best of Staffing Client Award at least five years in a row for providing superior service to their clients.

Presented in partnership with CareerBuilder, ClearlyRated’s Best of Staffing Client Diamond winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of winning agencies are 2.2 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies.

Focused on helping industrial companies find the right people for their job openings through innovative and custom solutions , WSI received satisfaction scores of 9 or 10 out of 10 from 65% of their clients, significantly higher than the industry’s average of 35%. With fewer than 2% of all staffing agencies in the U.S. and Canada earning the Best of Staffing Award, just 35% of the 2019 Best of Staffing winners earned the Diamond Award distinction. The winners of this award truly stand out for exceeding client expectations.

“Our commitment to providing exceptional service to our clients and associates not only makes WSI better, but it improves the staffing industry as a whole. I am incredibly proud of the entire organization because everyone’s dedication and commitment to excellence allows us to be recognized in this way,” WSI President/CEO, Jeffrey O’Brien said.

“In today’s historically tight labor market, hiring managers, procurement professionals, and HR managers need a clear and reputable way to vet potential staffing and recruiting partners,” said ClearlyRated’s CEO Eric Gregg. “Best of Staffing Client Diamond winners have set themselves apart from the competition by demonstrating their ongoing commitment to client service, consistently investing in a survey and feedback program that brings transparency to the client experience at their firm. I’m thrilled to showcase these service leaders alongside their validated client ratings and testimonials on ClearlyRated.com!”

About ClearlyRated

ClearlyRated (formerly known as Inavero) administers more staffing agency client and talent satisfaction surveys than any other firm in the world, reporting on more than 1.2 million satisfaction surveys from staffing agency clients and job seekers each year. Committed to delivering ongoing value to the industry, ClearlyRated is proud to serve as the American Staffing Association’s exclusive service quality partner. Learn more at ClearlyRated.com/Solutions

WSI is Recognized as One of West Michigan’s Best and Brightest Companies to Work For®

WSI | Best and Brightest Companies

The Best and Brightest competition identifies and honors organizations who are committed to excellence in human resource practices and employee enrichment.

April 11, 2019 – Kalamazoo, Mich. — Every year companies throughout West Michigan compete to be named one of “West Michigan’s Best and Brightest Companies to Work For®.” It is WSI’s honor to be recognized as a 2019 Winner, making it our third consecutive year in the winner’s circle.

To be considered for the award, an independent research firm evaluates each company’s entry based on key measures in various categories. The measures include Employee Education, Communication, Diversity and Inclusion, Work-Life Balance, and more.

“Best & Brightest’s mission to make companies better, enrich lives, and build a stronger community truly encompasses what WSI strives to do on a daily basis. Every department is dedicated to making this a reality for not only our associates and clients, but our internal team members, as well,” says Carly McHale, WSI Talent Development Manager.  “Without the efforts of each individual at WSI, we wouldn’t have been able to receive such an honorary title as one of the Best & Brightest Companies To Work For.”

Winners are pooled by the size of their company, with WSI being classified as a Small Business with under 100 employees. All companies, no matter their size, can be a Best and Brightest Company to Work For® resulting in an opportunity to gain recognition and showcase the high standards they have for employee satisfaction.

“We are honored to recognize the efforts of this year’s ‘Best and Brightest’ companies. These companies have created impressive organizational value and business results through their policies and best practices in human resource management,” said Jennifer Kluge, President and CEO, Best and Brightest. “This award has become a designation sought after by hundreds of West Michigan companies and is a powerful recruitment tool in the drive to attract and retain exceptional employees.”

The West Michigan companies that have received the award will be honored on Thursday May 7, 2019 at the JW Marriott in downtown Grand Rapids.

WSI Recruitment & Staffing Recognized as a Wonderful Workplace by 269 MAGAZINE

WSI Staffing Blog - wonderful workplace award

This award celebrates the outstanding efforts made by local businesses in the region to make their organizations great places to work.

Kalamazoo, MI – WSI (Workforce Strategies, Inc.) has been selected by 269 MAGAZINE as one of Southwest Michigan’s Wonderful Workplaces. This award celebrates the outstanding efforts made by local businesses in the region to make their organizations great places to work. Winners are recognized in the Holiday 2018 issue of 269 MAGAZINE.

“When it comes to doing what’s best for your team today, the most important thing you can do as a leader is this: Ask your team what they want. The organizations that take the time to do this, and are willing to continually adapt, are the ones attracting the best talent,” said Ron Kitchens, publisher of 269 MAGAZINE. “Thankfully, all over Southwest Michigan, there are incredible workplaces that are home to even more impressive teams. We are pleased to honor those we identified as the best-of-the-best.”

WSI was chosen as one of Southwest Michigan’s Wonderful Workplaces thanks in part to their volunteerism that keeps them connected to the community it serves. “We’re committed to building a better community in and out of the office,” said Lauren Rogalski, manager of corporate culture at WSI. “Our services come full circle, so the more that we can help nonprofits and organizations that are giving back to the people in our communities, the better off we all are.”

The 2018 Wonderful Workplace Awards powered by 269 MAGAZINE honor the hard work local organizations have done to carefully construct their cultures to reflect core values, support thriving communities and allow employees to soar. Here are this year’s winners:

Company Location Industry
WSI Kalamazoo, MI Staffing and Employment
Greenleaf Trust Kalamazoo, MI Wealth Management
Consumers Credit Union Oshtemo, MI Credit Union
Kruggel Lawton St. Joseph, MI Certified Public Accountants
TowerPinkster Kalamazoo, MI Architectural and Planning Firm
Gibson Kalamazoo, MI Risk Management
Denso Battle Creek, MI Mobility Supplier
The Wiser Financial Group Kalamazoo, MI Financial Planning
Midwest Energy and Communications Cassopolis, MI Utilities Provider
Ron Jackson Insurance Agency Kalamazoo, MI Personal and Business Insurance
Keystone Solutions Group Kalamazoo, MI Medical Device Solutions
GT Independence Sturgis, MI Self-Directed Services
BDO USA Kalamazoo, MI Accounting, Tax, Audit, and Consulting Services
Airway Fun Center Portage, MI Family Entertainment
Child & Family Psychological Services Portage, MI Psychological Values

WSI’s feature can be viewed here.

Marysville Christmas Walk & Tree Lighting

An annual tradition, Uptown Christmas Walk offers Marysville residents a fun-filled evening of holiday joy and magic. Held annually on the first Monday following Thanksgiving, the Uptown Christmas Walk has brought families together for generations. Visitors enjoy live reindeer, children’s activities, dance troupes and musical performers, horse-drawn carriage rides, and even photos with Saint Nick himself at Santa’s Village.

As dusk settles, the countdown begins as the switch is flipped on the giant Marysville Community Christmas Tree at Partners Park. And for those looking for holiday gift ideas, many of the Uptown merchants remain open throughout the evening, offering coffee, cookies, and special discounts.

Plan to stop by the WSI Marysville office to decorate sugar cookies, sip some hot cocoa, and meet the friendly faces that everyone is talking about.

Date: Monday, November 27, 2017
Time: 5:00 PM - 8:00 PM
Location: Partners Park, 125 E. 6th St, Marysville, OH 43030

We hope to see you there!

WSI Supports Hurricane Harvey Victims

WSI teams up with other Best & Brightest companies to assist in the effort of humanitarian aid.

The WSI Marysville team filled a cart of needed supplies for hurricane relief efforts.

Know what’s awesome about being part of the Best & Brightest family? The camaraderie among companies not just on a professional level, but a personal level.

Like many across the nation, WSI staff felt helpless watching Hurricane Harvey wreak havoc in Texas, with Irma fast on its heels. “Many of us wanted to help families affected by the devastation, but we didn’t know how,” shared Lauren Rogalski, WSI Culture Manager. “So when the Best and Brightest team sent out a call for action, we knew this was our chance.”

That call for action came as an email from Jennifer Kluge, CEO Best and Brightest Programs:

“On behalf of the Best and Brightest Companies to Work For, we have activated our Emergency Relief program to help those stricken by the recent Hurricane in Texas.  We have several entities needing our help including a large school district in Houston. In addition, we are closely monitoring the situation in Florida to see what future relief will be needed.

We will be updating the list of needs… for many weeks to come. Here we have a full list of current needs and where you can send supplies and relief. Today, I sat on a Board of Advisors phone call with our friends in Houston and Dallas and it was heart wrenching the impact of these floods.  I am sad to say that many areas are still flooding due to the managed release of water from the reservoirs. 

Please join us in supporting the needs of these businesses and partners to our organization by donating product to these individuals. Shipping instructions are included in our link. Our team will be managing the many lists of needs with those that can provide. 

The difference here, is that we have vetted out these specific needs and we know they will be going directly to those impacted. Please do what you can.”

Rogalski quickly reached out to WSI staff with the opportunity, coordinating donations of toiletries, non-perishable food, water, towels, blankets, money, and Amazon gift cards for KIPP Houston Public Schools and Irving Cares relief efforts. “I’m so proud of our company for stepping up, and to be part of the Best and Brightest family,” she said. “It’s a great feeling knowing you helped another human being in a time of need.”

WSI Job Fairs: Ohio

Mark your calendars for these upcoming job fairs in Urbana and London, Ohio

Come meet the Marysville WSI team for open interviews throughout the month of September. Bring a friend and learn about our $100 referral bonus! Can’t make it? No problem – learn more about us and apply online at www.wsitalent.com.

Tuesday, September 12
Champaign County Job and Family Services
1512 South US Highway 68, Suite N100, Urbana, OH 43078
11 am – 2 pm

Wednesday, September 13
Madison County Job and Family Services
200 Midway St., London, OH 43140
11:30 am – 2:30 pm

Please contact the Marysville office with any questions.

WSI Collecting Book Donations For United Way

New or used books can be dropped off at WSI’s Kalamazoo office through September 21.

The Kalamazoo WSI team is helping United Way reach their goal of 15,000 donated new or gently used children’s books for kindergarten through 3rd grade readers. Why? Because children who read well tend to succeed in school.

Through September 21, WSI is joining other area businesses, schools, and nonprofits to collect donations for the United Way Children’s Book Drive which aims to get kids excited about reading by making sure they have access to diverse, interesting, and newer titles that will excite them.

“Through third grade, kids are learning to read. After that, they’re reading to learn,” said Jennifer Nottingham, Associate Director of Community Impact for UWBCKR. “Children that are unable to read by the end of third grade are four to six times more likely to drop out of high school. We’re determined to make sure every child has the resources to read well by that critical point.”

“We’re excited to take part in the book drive,” says Lauren Rogalski, WSI Culture Manager. “Staff have already started bringing gently used books from home and as a company, we’ve committed to buying additional new books from their wish list.”

Read more about the United Way Book Drive, including other ways to contribute and additional donation drop-off sites, at changethestory.org.

WSI Accelerates Growth, Opens New Office In Ohio

The Michigan-based staffing and recruiting firm has opened an office in Marysville, Ohio.

MARYSVILLE, OH (August 10, 2017) – Workforce Strategies, Inc., an award-winning staffing and recruiting firm, has expanded into the Ohio market and established an office in Marysville. Headquartered in southwest Michigan, this new office marks the fifth WSI location in the US.

While new to the area, WSI is no stranger to the staffing and recruiting industry. Prior to forming WSI in 2001, President/CEO Jeff O’Brien was a partner in a Midwest law firm specializing in business transaction law and supporting the growth efforts of highly entrepreneurial companies. In 16 years, he’s built a leadership team that shares his passion for excellence, positivity, and growth.

“The demand for innovative and dedicated management of contingent workforces is constantly growing and evolving, which means we’re always growing and evolving, too,” said Steve Beebe, WSI Vice President. “We’re an award-winning firm because we understand the power of a positive and fulfilling workplace and harness that for internal and external success.”

The awards he’s referring to are the Best & Brightest® Companies to Work For (both in the Nation and in West Michigan) and Inavero’s Best of Staffing® awards – something that only 2% of staffing firms in the US and Canada receive. Most recently, WSI made Forbes Best Professional Recruiting Firms 2017 list, coming in at 30 out of 200.

Beebe also credits the company’s growth to WSI’s internal marketing team – something rare among the staffing industry. “With our in-house marketing and branding capabilities, our team can do it all. We’re proud to offer that innovative piece of staffing and recruitment to our clients as well, and have found that to be a very attractive component to our client partnerships.”

WSI has partnered with Stratosphere Quality, the largest global provider of quality assurance and outsourcing solutions to manufacturers of parts and components in the automotive, medical device, and large equipment industry, to manage their growing temporary staffing needs in Marysville, Indiana, and Michigan. “We look forward to being a key partner in Stratosphere’s growth and success, as well as growing our overall footprint throughout Ohio,” stated Beebe.

WSI’s office is located in the Marysville Entrepreneurial Center, 129 North Main Street, and can be reached at (937) 240-4203 during regular business hours (Monday – Friday, 8 am – 5 pm). Interested candidates are encouraged to visit www.workforsq.com to learn more about job opportunities and apply online.